FAQs, mostly about Christmas lights.

How much does it cost?

Every project is different so it is best to call or email for your estimate. However, for a rough idea, most of our clients pay between $149 and $599 for professional installation services. New materials are an additional cost in the first year and are simply priced by the foot. Large LEDs are $1.59/foot. Small LEDs are $1.04/foot. Your estimate will be itemized for your consideration.

Can I provide my own lights?

Due to the inconsistency and poor quality of retail-purchased lights we strongly discourage clients from purchasing them. While clients can provide their own lights, an additional fee is often applied. We sell lights purchased from Canadian wholesalers specializing in contractor-grade materials and pass that value on to you. Additional information on poor quality Christmas lights is here.

Should I remove my lights in the Spring?

We do not require a spring removal with our installations but we do recommend it. Lights become cloudy and dim after prolonged sun exposure during the summer. Our annual clients enjoy professional, bright displays, neat and tidy spring removals, as well as lucrative price discounts – every season!

In the case of trees we are less concerned about UV exposure, but tree growth and wind must be taken into account. Trees grow and maintenance becomes increasingly difficult as we move from Year 1 to Year 2 to Year 3. If left unchecked for long enough, the lights will be in the tree permanently. For trees requiring a bucket truck installation lights can typically be left up for 2-4 years before major service work or reinstallation is required.

Should I remove my lights from my tree? (less than 25’)

For most small and medium-size trees we recommend yearly installation and removal to ensure a top quality look year in and year out. While sun damage is unlikely in this case, with trees the longer you leave lights in a tree the harder it is to take them out.

Should I remove my lights from my tree? (greater than 25’)

Trees larger than 25’ require a lift truck for proper installation. The benefit of this is that our crew can securely attach the light strands to the branches as they work. Lights are hung with proper “droop” allowing the tree to grow without straining the lights. These large installations typically last a long time. Maintenance will eventually be needed.

Do you offer storage?

Yes. Storage is available for an added fee of $79.99 per bin (for the entire off-season). Discounts are available when multiple bins are required.

Can I provide my own Christmas lights? I saw some on sale the other day.

Yes, you certainly can. However we sincerely recommend that you don’t. During our ten years of working with lights we have experienced increased problems with lights purchased in big box stores. Many of these lights are of poor quality and will fail within their first year of use. Sometimes they even fall apart while we install them. If you want to use your own lights, we ask that you follow these conditions:

1.  Let us know the quantity, brand, model, and place of purchase.

2.  Pay $35 additional fee.

3.  Do not use lights that are packaged on a spool for your house.

4.  Keep your retail proof of purchase, if they are new.

5.  We do not take responsibility if the lights fail before, during, or after installation.

Do your Christmas lights come with a warranty?

Yes, in some cases. Our C9R LED lights come with a 3-year Lights Unlimited warranty if lights are cared for properly. Proper care includes professional installation and removal by our trained staff, safe and dry storage, and no damage caused by use outside our care.

Other lights such as our C6, 5mm, or incandescent lights are not covered by warranty but rest assured that we use top quality lights purchased from Canadian wholesalers specializing in contractor Christmas products.

Do I need to remove my Christmas lights in the spring?

We don’t require Spring removals after we do the installation but we highly recommend it. Lights become cloudy and dim after prolonged UV exposure and clips can become brittle. Our annual clients enjoy professional, bright displays, neat and tidy spring removals, as well as lucrative price discounts.

In the case of trees we are less concerned about UV exposure, but tree growth and wind must be taken into account. Trees grow and maintenance becomes increasingly difficult as we move from Year 1 to Year 2 to Year 3.  If left unchecked for long enough, the lights will be in the tree permanently. For trees requiring a bucket truck installation lights can typically be left up for 2-4 years before major service work or reinstallation is required.

When are Christmas lights removals done?

Late March or April. Snow drifts and ice jams make removals nearly impossible before the Spring thaw.

Do you offer storage services?

Yes, we store many clients’ Christmas or patio lights during the off-season. We charge a fee for this service, but our clients love not having to give up shelf space or haul the bin in or out when we come to install or remove.

How long can I leave lights in my tree?

As we all know, one of the greatest things about trees is that they grow! Unfortunately this means that the longer the lights stay in a tree, the harder is it to remove or maintain them. For most trees recommend yearly installation and removal to ensure a top quality look year after and longevity of the product.

Can I rent lights?

Yes. Whether for residential or commercial use, many of our products can be rented for Christmas displays, patios, or events.

Can you custom build a light fixture for me?

Let us know what you are envisioning. If we can do it, we will. Our team of specialized crafts people is always hungry for new challenges – our team includes an artisan blacksmith, electricians, and artists.

Can I get lights like I’ve seen on Pinterest? 

We’d love to give it a try so send us a link!

A pleasure to deal with, we could not be more pleased

We've been so impressed with the friendly service, attention to detail and professionalism that we've received from Lights Unlimited. They're reliable, offer fair and consistent pricing from year to year and are a pleasure to deal with, we could not be more pleased to have found them and highly recommend their services.

Lisa and Chris Young, East St. Paul

2016-11-12T15:33:58+00:00

Lisa and Chris Young, East St. Paul

We've been so impressed with the friendly service, attention to detail and professionalism that we've received from Lights Unlimited. They're reliable, offer fair and consistent pricing from year to year and are a pleasure to deal with, we could not be more pleased to have found them and highly recommend their services.

Very responsive to questions/concerns

We've had our Christmas lights installed by [Lights Unlimited] for the last 3 years and have been really pleased with their work. They have always provided great customer service, very responsive to questions/concerns and make the entire process super easy. Would highly recommend them!

Claudia B., Winnipeg

2016-11-12T15:37:07+00:00

Claudia B., Winnipeg

We've had our Christmas lights installed by [Lights Unlimited] for the last 3 years and have been really pleased with their work. They have always provided great customer service, very responsive to questions/concerns and make the entire process super easy. Would highly recommend them!

Always punctual, courteous, and organized

Lights Unlimited is great! I would recommend them to anyone who doesn't want the hassle of purchasing and hanging their own Christmas lights! Their staff is always punctual, courteous, and organized. They do an excellent job!

Vickie H., Whyte Ridge

2016-11-12T15:47:18+00:00

Vickie H., Whyte Ridge

Lights Unlimited is great! I would recommend them to anyone who doesn't want the hassle of purchasing and hanging their own Christmas lights! Their staff is always punctual, courteous, and organized. They do an excellent job!

I’ve been a customer of Lights Unlimited since 2012 and every year since

I've been a customer of Lights Unlimited since 2012 and every year since, my house receives many compliments on the Christmas lights. I have been very happy with the service and attention to detail. Mike and Terrell and their crew provide professional service and I wouldn't hesitate to recommend them.

Debbie S., Charleswood

2016-11-12T15:48:13+00:00

Debbie S., Charleswood

I've been a customer of Lights Unlimited since 2012 and every year since, my house receives many compliments on the Christmas lights. I have been very happy with the service and attention to detail. Mike and Terrell and their crew provide professional service and I wouldn't hesitate to recommend them.

Outstanding work

Outstanding work guys. The bridge looks great and I am receiving lots of positive feedback.

Paul Jordan, COO
The Forks Renewal Corp.

2016-11-12T15:49:24+00:00

Paul Jordan, COO
The Forks Renewal Corp.

Outstanding work guys. The bridge looks great and I am receiving lots of positive feedback.

Always a pleasure

It is always a pleasure to see the wonderful job you guys do.

Denise S., Headingley, MB

2016-11-12T15:50:14+00:00

Denise S., Headingley, MB

It is always a pleasure to see the wonderful job you guys do.

Creative ideas, enthusiasm and flexibility

Mike and the team at Lights Unlimited are great to work with. They have supported and been a valuable asset to the Barre After Hours event for the part two years. Their creative ideas, enthusiasm and flexibility are always appreciated. The effort they put in comes through in an outstanding final product and their support of local events is commendable.

Devan Graham, Winnipeg

2016-11-12T15:51:11+00:00

Devan Graham, Winnipeg

Mike and the team at Lights Unlimited are great to work with. They have supported and been a valuable asset to the Barre After Hours event for the part two years. Their creative ideas, enthusiasm and flexibility are always appreciated. The effort they put in comes through in an outstanding final product and their support of local events is commendable.

Terrific!

Your team just left. They were terrific! Very nice young men. Very good at what they did and great ambassadors for you and your company.

Bill G., St. James, Winnipeg, MB

2016-11-12T15:51:58+00:00

Bill G., St. James, Winnipeg, MB

Your team just left. They were terrific! Very nice young men. Very good at what they did and great ambassadors for you and your company.

Very courteous and understanding and listen to what you want as a customer

We have had Lights Unlimited put up our Christmas lights for a few years now. We absolutely love their work! We live in an area where the winds are very strong and require the lights to be secured to the trees. They make sure they are secured!
They are very courteous and understanding and listen to what you want as a customer. Every year I look forward to their email telling me it’s time for the lights and every year I tend to add more lights as I love the work they do and of course I love lights!!

We’ve had a lot of compliments on how straight the lights are on the house and how beautiful it all looks. Thank you Mike and Terrell!! You and your crew are fantastic!!

Susi Neault, St. Andrews, MB

2016-11-12T15:52:52+00:00

Susi Neault, St. Andrews, MB

We have had Lights Unlimited put up our Christmas lights for a few years now. We absolutely love their work! We live in an area where the winds are very strong and require the lights to be secured to the trees. They make sure they are secured! They are very courteous and understanding and listen to what you want as a customer. Every year I look forward to their email telling me it’s time for the lights and every year I tend to add more lights as I love the work they do and of course I love lights!! We’ve had a lot of compliments on how straight the lights are on the house and how beautiful it all looks. Thank you Mike and Terrell!! You and your crew are fantastic!!

Lights Unlimited has become a tradition in our household!

Lights Unlimited has become a tradition in our household! Each fall we eagerly anticipate the crew to come put up our lights! Their friendly efficient staff creates a vision of lights second to none. We know spring has arrived when that same great crew comes and takes our lights down!

Jacquie Derewianchuk

2016-11-12T15:54:02+00:00

Jacquie Derewianchuk

Lights Unlimited has become a tradition in our household! Each fall we eagerly anticipate the crew to come put up our lights! Their friendly efficient staff creates a vision of lights second to none. We know spring has arrived when that same great crew comes and takes our lights down!

We love their professionalism and highly recommend them to everyone!!

Lights Unlimited has been our Christmas light specialists for years! 3 different homes in the city, and with each move, they have done an exceptional job. Always very organized with installation and removing the lights each year. We love their professionalism and highly recommend them to everyone!! Cheers!!

Tammy and Mike Keane 

2016-11-12T15:55:10+00:00

Tammy and Mike Keane 

Lights Unlimited has been our Christmas light specialists for years! 3 different homes in the city, and with each move, they have done an exceptional job. Always very organized with installation and removing the lights each year. We love their professionalism and highly recommend them to everyone!! Cheers!!